Frequently Asked Questions

You’ll find answers to the most commonly answered questions here. If you don’t find what you’re looking for, contact us and a franchising specialist will be happy to assist you.

To maximize success from the get-go we seek out high traffic destinations with an existing captive audience, securing locations across a broad spectrum is what we do best!

Your Out-of-Pocket Cost?

There is no out-of-pocket cost to the retailer. We cover all costs associated with delivery, installation, and maintenance of the Froyo Robots.

Who Services the Froyo Robots?

We do! Reis and Irvy’s local staff operates, maintains, and restocks the unit. They are, in turn, supported by our corporate training program and nationwide marketing initiatives.

What About Cleaning?

We mandate that our staff do a complete cleaning and breakdown of the machine once weekly. Throughout the week, these same staff members stock and service the machine as needed.

How Do Customers Pay?

The Froyo Robot accepts cash, all major credit cards, Google Wallet, and Apple Pay. The unit can also be programmed to accept gift cards and unique promo codes for your establishment.

What About Storage?

We require a combined total of less than 25 square feet of freezer, refrigerator, and dry storage space for our yogurt, toppings, and paper goods.

And Plumbing?

The Froyo Robot does not require any direct plumbing. We provide a mobile three-compartment sink — per health code regulations — to wash, rinse, and sanitize certain items. Onsite drainage required.


















This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. No Reis and Irvy’s franchises will be sold to any resident of any state until the offering has been exempted from the requirements of, or duly registered in and declared effective by, such state and the required FDD (if any) has been delivered to the prospective franchisee before the sale in compliance with applicable law. Currently, the following states in the United States regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you reside in one of these states, or even if you reside elsewhere, you may have certain rights under applicable franchise laws or regulations.